Betting Rules

Bonza Casino may offer different betting products, games or markets from time to time. The rules for a particular product may vary according to its format, event, market, game type or other relevant features. Any special rules displayed on the relevant betting page form part of the conditions for that product. If a product-specific rule conflicts with a general rule, the product-specific rule will generally apply to that product.

You are responsible for reading the information shown before placing a bet. This includes the available selections, odds or applicable return information, stake, potential return, event details, market description, closing time and any restrictions. If you are unsure about a rule or betting option, do not place the bet until you have obtained a clear explanation.

• You must be of the legal age required to use the service in your location and must comply with all applicable Australian laws.
• You must be physically located in a jurisdiction where the relevant service is permitted when using it.
• You must provide accurate, current and complete account information.
• You must keep your login details secure and must not allow another person to use your account.
• You must use only payment methods and account features made available through the website.
• You must not use the service for unlawful activity, fraud, collusion, money laundering or any other prohibited purpose.

Bonza Casino may refuse, suspend, restrict or cancel access where this is necessary to comply with legal or regulatory obligations, protect the website or its users, investigate unusual activity, verify identity or apply the website's terms. Any action taken will be handled in accordance with the applicable terms and relevant requirements.

A bet is placed when you select the relevant option, enter or confirm your stake, and submit the bet using the available betting controls. A bet is not complete merely because a selection has been added to a bet slip. You should check the final details carefully before confirming the transaction.

Where the website provides a confirmation message, receipt, reference or transaction history entry, you should keep that information for your records. The account history is normally the primary record of activity, subject to any correction required because of an obvious error, technical issue or other valid reason.

1. Review the event, game, market or selection shown on the bet slip.
2. Check the stake and any displayed odds, price, return or payout information.
3. Confirm that the account balance or approved payment method can support the stake.
4. Submit the bet only when all details are correct.
5. Check the account history to confirm whether the bet was accepted.

A bet may be rejected, delayed or unavailable for reasons including market closure, changed prices, insufficient funds, technical interruption, account restrictions, maximum stake controls or an error in the displayed information. A bet is not considered accepted unless the website records it as accepted. If the status is unclear, do not place the same bet again until you have checked the account history or received assistance through the available support channel.

Once a bet has been accepted, it will normally remain binding unless the applicable rules allow cancellation, adjustment or another outcome. Requests to cancel or amend a bet are not guaranteed. You should never assume that a bet has been cancelled simply because a request has been submitted.

Any odds, prices, returns, balances or other figures displayed on the website are provided for information before confirmation and may change until a bet is accepted. Where a bet is placed using a price that is clearly incorrect because of a typographical, technical, system or human error, Bonza Casino may take reasonable action under the applicable terms.

Depending on the circumstances, an obvious error may result in a bet being voided, settled using the correct price, corrected before acceptance or otherwise dealt with in accordance with the product rules. If an error affects a bet already recorded in the account history, the relevant transaction may be reviewed and corrected. Bonza Casino will not knowingly treat an obvious error as a valid price where doing so would be inconsistent with the applicable rules.

You are responsible for checking each bet before submission. Screenshots, unofficial messages or information from third-party websites do not replace the official record or the rules displayed by Bonza Casino.

Bets are settled using the official result or outcome applicable to the relevant product. The source used may depend on the event, game or market. Results can be delayed while information is checked or while a result is confirmed. A preliminary result, live display or third-party report may not be final.

If an event is postponed, abandoned, interrupted, rescheduled or completed under unusual circumstances, the applicable product rules will determine whether bets remain valid, are carried forward, are voided or are settled in another way. Different markets connected to the same event may have different settlement outcomes. You should read the specific rules shown for the relevant market.

• A winning bet is settled according to the confirmed result and the rules applying to that product.
• A losing bet does not qualify for a return unless a correction or review changes the settlement.
• A void bet is treated according to the relevant rules and may result in the stake being returned or otherwise adjusted.
• Multiple or combination bets may be affected if one or more selections are void, cancelled or settled differently.
• Any return shown in the account is subject to verification, correction and the applicable account terms.

Returns, refunds or other account adjustments may be subject to identity checks, payment checks, legal requirements and any applicable account restrictions. You should ensure that your account details remain accurate so that account administration and payment processing can be completed appropriately. No result or balance should be treated as final where the website identifies a clear error, suspected misuse or unresolved verification issue.

If you believe a bet was recorded incorrectly, a result was settled incorrectly, a transaction is missing or an account balance does not appear right, review your betting history first. Keep the relevant date, time, event or game, stake, transaction reference and any available confirmation. Provide these details when contacting Bonza Casino through the support options made available on the website.

Complaints are reviewed using the account records, transaction information, applicable rules and available technical records. You should raise an issue as soon as reasonably possible. A review may take longer where information must be verified, a third party must confirm an outcome or unusual activity needs to be investigated. The outcome of a review will be communicated through the available account or support process.

Betting should be entertainment, not a way to solve financial problems or recover losses. Only use money you can afford to lose, set a personal budget and take regular breaks. Do not chase losses, borrow money to bet, bet while distressed or allow betting to interfere with work, study, relationships or daily responsibilities.

• Set a spending limit before you begin and monitor your activity.
• Use any responsible gambling tools available through your account.
• Consider taking a break or requesting account restrictions if betting is no longer enjoyable.
• Seek independent support if you are concerned about your betting.
• Do not ask another person to place bets for you or use another person's account.

Bonza Casino may update these Betting Rules when products, systems, legal requirements or operational processes change. The current version published on the website applies to future activity from the time it takes effect. You should check this page regularly and read any notices shown before placing a bet. If you do not agree with an updated rule, you should stop using the relevant betting service.