Bonza Casino Terms & Conditions

These Terms & Conditions apply to your use of the Bonza Casino website, account services, games, promotions and any other services made available through the platform. They should be read together with any specific rules, notices, promotion terms, privacy information and responsible gambling material displayed on the website. If a specific rule conflicts with these Terms & Conditions, the specific rule will generally apply to the relevant service or promotion.

By registering an account, accessing the website, depositing money or participating in a game, you confirm that you accept these terms. If you do not agree with any part of them, you must not use the website. Bonza Casino may update these terms from time to time. Updated terms will take effect when they are published or otherwise made available, unless a different effective date is stated. You should review this page regularly.

Eligibility and lawful use

You must meet all applicable age, identity and legal requirements before using Bonza Casino. You are responsible for checking that online gambling is lawful for you in the place where you live and access the service. You must not use the website if you are under the legal gambling age, are located in a restricted jurisdiction, or are otherwise prohibited from gambling under applicable law.

The website is intended for personal use. You must not use it for business, commercial, unlawful or fraudulent purposes. You must not permit another person to access your account, use another person's account, or allow anyone who is not eligible to use the service. We may restrict access where we reasonably believe that use is unlawful, unsafe or inconsistent with these terms.

Account information and security

You must provide information that is accurate, current and complete when registering and whenever requested. This may include information needed to verify your identity, age, location, payment method or source of funds. You must promptly update information that changes. We may suspend account activity until requested information has been provided and checked.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Notify Bonza Casino promptly if you believe your account has been accessed without permission, your password has been compromised, or account information is incorrect. You must not use automated tools, bots, scripts or other methods intended to interfere with the website or gain an unfair advantage.

Payments and account balances

Funds may only be deposited using payment methods made available through the website and that you are authorised to use. You must not deposit funds belonging to another person or use a payment method without the account holder's permission. Payment transactions may be subject to checks, processing rules, limits and requirements set by the relevant payment provider.

You should only deposit money that you can afford to lose. Gambling is not a method of earning income, repaying debts or solving financial problems. You are responsible for checking your balance and transaction history and for raising any apparent error as soon as possible. We may delay, reject or reverse a transaction where there is a security, compliance, technical or payment concern.

Withdrawals may be subject to account verification and other reasonable checks. We may require that a deposit has been used for genuine gaming activity before processing a withdrawal, where permitted by applicable rules. Any applicable fees, conditions or processing information will be shown through the relevant service or at the time of the transaction. You remain responsible for any tax obligation that may apply to you.

Games, results and technical issues

You must follow the rules displayed for each game, including information about how the game operates, stakes, outcomes and any applicable return information. Game outcomes are determined by the relevant game system. You must not attempt to influence an outcome, exploit a fault, manipulate a result or obtain an advantage through collusion or other dishonest conduct.

If a game is interrupted by a technical fault, communication failure, software error or other event outside reasonable control, the affected transaction may be reviewed. We may correct an obvious error, cancel an affected round, return a stake where appropriate or take another reasonable step consistent with applicable requirements. We are not responsible for losses caused by your equipment, internet connection, device, software or failure to follow the website's instructions.

Promotions and bonuses

Promotions, bonuses, rewards and promotional competitions may have separate terms. Those terms may include eligibility requirements, activation steps, expiry periods, contribution rules, game restrictions, maximum values, withdrawal conditions or other limitations. You should read the applicable promotion terms before participating. If you do not meet those requirements, a promotional benefit may be withheld, removed or cancelled.

A person may generally use a promotion only once unless the relevant offer expressly states otherwise. Multiple accounts, misleading information, abusive play, collusion, automated activity or other conduct intended to obtain a promotional advantage may result in the cancellation of the benefit and related transactions, subject to applicable law. Promotions are not an invitation to gamble beyond your means.

Responsible gambling

Bonza Casino supports a safer approach to gambling. Before playing, consider setting a personal budget and time limit. Do not chase losses, gamble when upset or rely on gambling to manage financial or personal difficulties. If gambling stops being enjoyable or begins to affect your money, relationships, work or wellbeing, take a break and seek appropriate support.

Tools and account controls may be available to help you manage your play. These may include deposit controls, time reminders, temporary breaks or account closure options, depending on the services offered and applicable requirements. A request for a restriction or closure should be treated seriously. You must not create another account to avoid a restriction, break or exclusion.

If you believe gambling is causing harm, consider speaking with a qualified support service, health professional or trusted person. Bonza Casino cannot guarantee that account controls will prevent every form of gambling-related harm, particularly where you access other gambling services or use another person's account.

Privacy and monitoring

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy obligations. Information may be collected and used to provide services, process payments, verify identity, protect accounts, meet legal obligations, manage risk, prevent fraud and improve the website. We may monitor activity for security, compliance, responsible gambling and integrity purposes.

Unacceptable conduct

• Using false, misleading, stolen or unauthorised information.
• Creating or controlling multiple accounts without permission.
• Using the website for money laundering, fraud, unlawful payments or other illegal activity.
• Colluding with other users, manipulating games or abusing a software or promotional error.
• Interfering with the website, its security, systems, content or other users.
• Uploading harmful code or attempting to gain unauthorised access.
• Publishing content that is unlawful, threatening, abusive, discriminatory or infringing.

Suspension and account closure

Bonza Casino may suspend, restrict or close an account where reasonably necessary for security, identity verification, responsible gambling, compliance, payment review, technical protection or suspected breach of these terms. Access may also be limited where required by law or where the service is no longer available in a particular location.

If an account is closed, any remaining balance will be handled in accordance with applicable law and the circumstances of the closure. Funds connected with fraud, unlawful activity, chargebacks, payment abuse or a material breach may be withheld or reviewed where permitted. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, disputes or investigations.

Website content and intellectual property

The website, software, text, graphics, logos, design and other materials are protected by intellectual property rights. You may use them only for personal access to the services and in accordance with these terms. You must not copy, reproduce, modify, distribute, sell, reverse engineer or commercially exploit any part of the website unless authorised or permitted by law.

Liability and events outside control

To the extent permitted by law, Bonza Casino is not responsible for indirect loss, loss of opportunity, loss of data or other damage caused by your use of the service, your failure to protect account details, interruptions outside reasonable control, or reliance on information that was incomplete or out of date. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.

We may be affected by events outside reasonable control, including telecommunications failure, internet disruption, cyber incidents, power failure, natural events, industrial action, changes in law or the unavailability of third-party services. Where such an event occurs, we may pause or change part of the service while taking reasonable steps to restore availability.

Questions, complaints and applicable law

If you have a question, believe a transaction is incorrect or wish to raise a complaint, use the support or contact options made available on the Bonza Casino website. Provide enough information for the matter to be reviewed, including relevant dates, account information and a clear description of the issue. You should keep records of your communications and allow reasonable time for review.

These terms are intended to operate consistently with applicable Australian laws and other mandatory requirements that apply to the services and to you. Where a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, while the remaining provisions continue. A delay in enforcing a right does not mean that right has been waived.

By continuing to use Bonza Casino after these Terms & Conditions are updated, you confirm your acceptance of the revised terms. If you do not accept a change, you must stop using the service and follow the available account closure process.